Disappearing chat messages
If you are using GigaTribe’s version 3.06 or above, your chat messages may disappear.
To correct the problem:
1. Install the latest version of GigaTribe (currently 3.07);
2. Clear your chat history.
… Plus
stephane
How can I play a file while it’s being downloaded (Streaming)?
When you start downloading a file [myfile.avi] for example, GigaTribe creates 2 intermediate files in your reception folder: [myfile.avi.downloading] and [myfile.avi.downloading.state].
The .downloading file contains the file being downloaded; the .state file contains information about the progress of the download. … Plus
Text displayed on your bank account statement
After purchasing the Ultimate licence with your credit card, the following info will appear on your account statement:
GIGATRIBE UL.C+ ISSY LES MOUL FRA… Plus
The software freezes after the connection window
This issue may occur in the following situation:
- Your Chat history is too heavy,
- One of the file you’re sharing is corrupted (name too long, name includes a forbiden character…),
- You’re trying to download a corrupted file.
To fix, this … Plus
Your payment request has been declined.
During an attempt to make a payment, you may see your request rejected with the following explanatory message: “Your payment request has been declined by your financial institution”, or “3D Secure refusal for the transaction”.
This message appears when the … Plus
How to change the software language
To change the software language, click on the “Options” Menu.
Select the language in the dropdown menu.
! You must QUIT the software and launch it again to apply your language modification.… Plus
How to select Direct connection mode
From the connection window, click on the burger icon in the top right corner (black lines stacked x3) and select “Options”.
Then click on the “Network” tab and check « Always check that the port is opened ».
– If … Plus
Who can access my shared folders?
Your shared folders are only available for the GigaTribe users you have invited in your network.
You may also create a users group to restrict access to a specific folder. For example, no-one but the members of the group ‘Family’ … Plus
What are GigaPoints?
GigaPoints are a reward system for GigaTribe users: https://gigatribe.com/en/gigapoints
Each user earns GigaPoints when they perform certain actions, such as recruiting a new user, using GigaTribe over time, and more.
GigaPoints can be spent for the benefit of the user … Plus