GigaTribe – FAQ

From a general introduction to the mastery of GigaTribe, including direct or vpn transfers, you will surely find your answers here.

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General introduction

• What can I do with GigaTribe?
• Is GigaTribe entirely free?

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Hashtags

• What’s a hashtag and what is it for?
• Are hashtags available on every version?

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Transfers: VPN & Direct

• How to select Direct connection mode
• Disappearing chat messages

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Direct connection settings

• How to select Direct connection mode
• How can I use GigaTribe in direct connection mode?

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Ultimate version

• How to select Direct connection mode
• Disappearing chat messages

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Ultimate payment

• Text displayed on your bank account statement
• I want to cancel my membership

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Error messages

• Disappearing chat messages
• The software freezes after the connection window

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User account

• I have lost my password or my username
• Can I change my user name?

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Downloads

• How can I speed up a transfer?
• My bandwidth seems to be divided between upload and download

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Contacts

• Where are the tribes ?
• I’m alone on my network, how can I find contacts ?

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Software use

• How to share a folder or a file?
• Why is there username in blue or black ?

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Other

• Report errors on the website / software
• Is GigaTribe compatible with mobile or tablets?