Text displayed on your bank account statement
After purchasing the Ultimate licence with your credit card, the following info will appear on your account statement:GIGATRIBE UL.C+ ISSY LES MOUL FRA
Payment
I want to cancel my membership
Go to your profile page and click on the link Cancel Subscription located by the left of the window, under your profile image.
I can not buy the Ultimate licence
Your Internet Navigator must block our payment page.If this doesn’t work, You should either decrease the safety level (temporarily) or use another Internet Navigator (Internet Explorer, Mozilla Firefox, Google Chrome..). If the information provided in this FAQ did not helped you, click here to contact us.
I have just made a wire transfer but my licence has not been activated
When you pay your Ultimate license with a wire transfer, activation is not automatic. You must contact us and precise your GigaTribe username and the name which will appear in your wire transfer. As soon as we receive your wire, we’ll activate your Ultimate account for the GigaTribe user name mentioned in the wire (the average delay … Read more I have just made a wire transfer but my licence has not been activated
I have another question about payment
If the information provided in this FAQ did not helped you, click here to contact us.