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Performance Slowdown Issue in GigaTribe

2026-04-092026-04-09 by stephane

GigaTribe may slow down when the file download speed exceeds the write speed of the destination hard drive. This issue may occur if the receiving folder is located on an external hard drive with limited write speed, or in cases … Plus

Categories Error messages Tags Not respond, not responding, Disk busy Leave a comment

Uninstallation of GigaTribe

2026-03-272026-02-23 by stephane

To uninstall GigaTribe on Windows, go to Settings Installed apps, enter “GigaTribe” in the search field, select the GigaTribe application, and click Uninstall.

Below are two tools you can use if the standard uninstallation fails:

  • If you want
… Plus
Categories General introduction Leave a comment

Installing and updating GigaTribe: essentials

2026-02-192026-02-19 by stephane

GigaTribe is available through two separate channels: the standard version and the beta version. Both versions use the same built-in update system.

The standard version is recommended for most users and prioritizes stability.

The beta version provides early access to … Plus

Categories Software use Tags install, update, beta Leave a comment

Connection issue between older versions and the beta

2026-01-23 by stephane

If you are using Gigatribe version 3.06 and one of your contacts has installed the beta version (3.08.045), an incompatibility will prevent version 3.06 users from connecting.

Recommended solution: Uninstall version 3.06 and install the latest stable release, … Plus

Categories Error messages Leave a comment

Performance issues or freezes with GigaTribe version 3.08

2026-01-162026-01-13 by stephane

Since the release of version 3.08 of GigaTribe, some users have reported performance slowdowns and, in some cases, complete application freezes (“the program is not responding”). The issue may appear gradually over time.

We have been able … Plus

Categories Error messages Leave a comment

Is there a referral system for GigaTribe?

2025-07-152025-07-15 by stephane

Yes, you can refer a new user: you just need to be the first person to join their contact network. When you refer a new user, you earn GigaPoints that you can spend to increase your maximum number of contacts … Plus

Categories User account Tags gigapoints, referral Leave a comment

One of my contacts sent me an offensive or illegal message. What should I do?

2025-06-27 by stephane

If you receive an inappropriate message (offensive language, uncomfortable content, etc.), you can block the sender at any time by right-clicking on their username, selecting “Delete contact” and then checking “Block user.” They will no longer be able to contact … Plus

Categories Contacts Tags content, illegal, offender, sex, nudity, nude Leave a comment

How do I update my credit card information?

2025-03-20 by stephane

To change your payment method, visit our website at gigatribe.com and subscribe to the same offer you are currently using with your new credit card. By doing so, your old offer will be automatically canceled, and the new one will … Plus

Categories Payment Tags update, credit card, change Leave a comment

What is the GigaTribe Mobile App Used For?

2024-11-152024-11-15 by stephane

The GigaTribe service allows you to create a private and secure network to chat and share files with friends. The mobile app enables you to connect to this private network directly from your phone. For instance, you can download a … Plus

Categories GigaTribe for mobile Tags mobile, android Leave a comment

How to install the GigaTribe Mobile App

2024-11-152024-11-15 by stephane

The GigaTribe mobile app is now available for testing on Android. While this version does not yet include all the features of the desktop version, it allows you to connect to your network of friends, search files, and download them … Plus

Categories GigaTribe for mobile Tags mobile, android Leave a comment
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