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Managing Blocked Users

2026-06-172026-06-17 by stephane

When you receive an invitation or remove a user from your network, you have the option to block them. This prevents the user from sending you further invitations.

If you change your mind and want to reallow a blocked user… Plus

Categories Contacts Tags blocked, block, unblock Leave a comment

GigaPoints: Unlock Benefits for You or Others

2026-06-172026-06-17 by stephane

The GigaPoints you earn are linked to your user account. You can use them to:

  • Increase your maximum contact limit in your network.
  • Activate one month of Ultimate license access.

You can also use your GigaPoints to gift one … Plus

Categories User account Tags gigapoints, gift, refused, receiver Leave a comment

Performance Slowdown Issue in GigaTribe

2026-04-092026-04-09 by stephane

GigaTribe may slow down when the file download speed exceeds the write speed of the destination hard drive. This issue may occur if the receiving folder is located on an external hard drive with limited write speed, or in cases … Plus

Categories Error messages Tags Not respond, not responding, Disk busy Leave a comment

Uninstallation of GigaTribe

2026-03-272026-02-23 by stephane

To uninstall GigaTribe on Windows, go to Settings Installed apps, enter “GigaTribe” in the search field, select the GigaTribe application, and click Uninstall.

Below are two tools you can use if the standard uninstallation fails:

  • If you want
… Plus
Categories General introduction Leave a comment

Installing and updating GigaTribe: essentials

2026-02-192026-02-19 by stephane

GigaTribe is available through two separate channels: the standard version and the beta version. Both versions use the same built-in update system.

The standard version is recommended for most users and prioritizes stability.

The beta version provides early access to … Plus

Categories Software use Tags install, update, beta Leave a comment

Connection issue between older versions and the beta

2026-01-23 by stephane

If you are using Gigatribe version 3.06 and one of your contacts has installed the beta version (3.08.045), an incompatibility will prevent version 3.06 users from connecting.

Recommended solution: Uninstall version 3.06 and install the latest stable release, … Plus

Categories Error messages Leave a comment

Performance issues or freezes with GigaTribe version 3.08

2026-01-162026-01-13 by stephane

Since the release of version 3.08 of GigaTribe, some users have reported performance slowdowns and, in some cases, complete application freezes (“the program is not responding”). The issue may appear gradually over time.

We have been able … Plus

Categories Error messages Leave a comment

Is there a referral system for GigaTribe?

2025-07-152025-07-15 by stephane

Yes, you can refer a new user: you just need to be the first person to join their contact network. When you refer a new user, you earn GigaPoints that you can spend to increase your maximum number of contacts … Plus

Categories User account Tags gigapoints, referral Leave a comment

One of my contacts sent me an offensive or illegal message. What should I do?

2025-06-27 by stephane

If you receive an inappropriate message (offensive language, uncomfortable content, etc.), you can block the sender at any time by right-clicking on their username, selecting “Delete contact” and then checking “Block user.” They will no longer be able to contact … Plus

Categories Contacts Tags content, nude, nudity, sex, offender, illegal Leave a comment

How do I update my credit card information?

2025-03-20 by stephane

To change your payment method, visit our website at gigatribe.com and subscribe to the same offer you are currently using with your new credit card. By doing so, your old offer will be automatically canceled, and the new one will … Plus

Categories Payment Tags update, credit card, change Leave a comment
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