Connection issue
Generally, when encountering a connection issue, try testing the following two elements:
- Is the problem related to your Gigatribe user?
Create a new test user or utilize a test user that has no contacts then attempt to log in with
Generally, when encountering a connection issue, try testing the following two elements:
This message may appear during the installation of Gigatribe. It indicates that the installer has failed to connect to Gigatribe servers and to retrieve the program components required for installation.
The problem may occur if the installer doesn’t have permission … Plus
If you are using GigaTribe’s version 3.06 or above, your chat messages may disappear.
To correct the problem:
1. Install the latest version of GigaTribe (currently 3.07);
2. Clear your chat history.
… Plus
This issue may occur in the following situation:
To fix, this … Plus
You don’t know what username you used? Click here
Else, please ensure no blank space is entered before or after typing your username.… Plus
You don’t know what password you used? Click here
Else, please ensure that your Caps Lock is not on when you are typing in your password. GigaTribe’s password is sensible case.… Plus
GigaTribe failled to connect to our central servers.
This problem is usully momentary: please retry in a few minutes.
If the problem persists, this is most likely a problem that is caused by a firewall or an antivirus (or any … Plus
GigaTribe uses either Direct Transfer method or VPN transfer method to exchange files with your contacts.
Every month you can use GigaTribe VPN to download up to 2 Go for free.
If you receive this message, it means that … Plus
Another application prevents GigaTribe from running.
The TCP port number chosen for GigaTribe is already used by another application.
You can modify GigaTribes port number from the menu Options/Network.
You just need to enter another port number.… Plus