If you are using GigaTribe’s version 3.06 or above, your chat messages may disappear. To correct the problem:1. Install the latest version of GigaTribe (currently 3.07);2. Clear your chat history.
This issue may occur in the following situation: Your Chat history is too heavy, One of the file you’re sharing is corrupted (name too long, name includes a forbiden character…), You’re trying to download a corrupted file. To fix, this issue, click on the Reset button available from the connection window.
You don’t know what username you used? Click hereElse, please ensure no blank space is entered before or after typing your username.
You don’t know what password you used? Click hereElse, please ensure that your Caps Lock is not on when you are typing in your password. GigaTribe’s password is sensible case.
GigaTribe failled to connect to our central servers. This problem is usully momentary: please retry in a few minutes. If the problem persists, this is most likely a problem that is caused by a firewall or an antivirus (or any security internet program) that is too aggressive: Try to completely disable firewalls (Including Window’s firewall) … Read more The servers did not respond
GigaTribe uses either Direct Transfer method or VPN transfer method to exchange files with your contacts. Every month you can use GigaTribe VPN to download up to 2 Go for free. If you receive this message, it means that you have reached your VPN transfer‘s limit. You can buy the Ultimate license to use VPN transfers without limits or you can configure your connection in Direct … Read more Quota Reached
Another application prevents GigaTribe from running. The TCP port number chosen for GigaTribe is already used by another application. You can modify GigaTribes port number from the menu Options/Network. You just need to enter another port number.
The version you are using is too old. To download the latest version click on the Free Download button you can find on the home page.
You’re trying to use GigaTribe in direct connection but the TCP port used by GigaTribe is not opened.You can either:– Adjust your computer settings to open the required TCP port.– Modify the GigaTribe Network Options to use VPN connection instead of direct connection. Click here for instructions.