The software freezes after the connection window

This issue may occur in the following situation:

  • Your Chat history is too heavy,
  • One of the file you’re sharing is corrupted (name too long, name includes a forbiden character…),
  • You’re trying to download a corrupted file.

To fix, this issue, click on the Reset button available from the connection window.

1 thought on “The software freezes after the connection window”

  1. My gigatribe freezes as it is trying to connect. I have looked up your advice to correct this but can not find the reset button on my site. What am I supposed to do to ccorrect this

    Reply

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