GigaTribe may slow down when the file download speed exceeds the write speed of the destination hard drive. This issue may occur if the receiving folder is located on an external hard drive with limited write speed, or in cases … Plus
If you are using Gigatribe version 3.06 and one of your contacts has installed the beta version (3.08.045), an incompatibility will prevent version 3.06 users from connecting.
Recommended solution: Uninstall version 3.06 and install the latest stable release, … Plus
Since the release of version 3.08 of GigaTribe, some users have reported performance slowdowns and, in some cases, complete application freezes (“the program is not responding”). The issue may appear gradually over time.
We have been able … Plus
GigaTribe is available for Linux.
Generally, when encountering a connection issue, try testing the following two elements:
This message may appear during the installation of Gigatribe. It indicates that the installer has failed to connect to Gigatribe servers and to retrieve the program components required for installation.
The problem may occur if the installer doesn’t have permission … Plus
If you are using GigaTribe’s version 3.06 or above, your chat messages may disappear.
To correct the problem:
1. Install the latest version of GigaTribe (currently 3.07);
2. Clear your chat history.
… Plus
This issue may occur in the following situation:
To fix, this … Plus
During an attempt to make a payment, you may see your request rejected with the following explanatory message: “Your payment request has been declined by your financial institution”, or “3D Secure refusal for the transaction”.
This message appears when the … Plus
You don’t know what username you used? Click here
Else, please ensure no blank space is entered before or after typing your username.… Plus